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Improving Communication: Customized Text and Email Notifications

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Every mail room operates a little bit differently. Delivery methods, routing, tracking, prioritizing are many common processes in mail centers. Depending on the type of organization there are often different classifications of end recipients. Often mail rooms have different delivery protocols based on recipient type. For example colleges and universities typically have 4 different types of recipients: students, faculty, administrative staff, and operations staff.  Students may have to pick up their packages at the university mail center or perhaps in the dorm mail room. Whereas, faculty may have packages delivered to their office and staff members may have a mail drop in their department areas.

One of the features that differentiates SQBX package tracking software from all the rest is that SQBX not only can send text and email alerts to the end recipient but the message can be customized for each recipient type. The university mail center can send a message to a student that says “You have a package waiting in your dorm mail center” and staff could have a message that reads “ Your package is on the afternoon delivery schedule.”

Many large organizations have a variety of recipients as well, such as employees, managers, directors, vendors, contractors. Each with a different delivery protocol. SQBX enables your organization to be better connected and communicate with each group based on your internal processes and needs. SQBX package tracking software is constantly evolving to meet the needs of its' customers. Take advantage of best in class software and improve the internal communication in your organization. Happy tracking!  







Inter-Office

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Regardless of whether your organization is large or small there will always be important documents that need to be sent and delivered to personnel within your office. The mail room delivery personnel can receive, assign, deliver, and track all interoffice mail during their normal mail delivery run without having to go back to the mail room to create a bar-code.
Everyday, documents are sent around a busy office setting. The documents can easily be misplaced and also take up your delivery time handling a document that needs to be received by someone before an important business meeting, or perhaps need to be read and signed by several individuals throughout the work day.
SQBX Interoffice is designed to keep an important document from getting lost and making it to each desired recipient. When the delivery personnel makes their runs through the office they will be able to receive the document right away. The delivery personnel will no longer need to make a run to the mail room to print a bar-code off so the document can be received and delivered. They can now receive, deliver, and keep on track with the mail run. No other solution on the planet can offer you the power SQBX does in the handheld.










The Delivery Package Solution for Your Business

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When UPS, FedEx, or another carrier delivers packages to the receiving area of your facility what is your business mail center doing to track these packages all the way to the recipient?  Has your mail room had issues in the past with misplaced or lost packages? Perhaps your business is simply in need of a better solution to create an efficient daily routine in the mail center. Think of SQBX packing tracking software as the solution to all your internal tracking needs.

SQBX package tracking software simplifies the process of ensuring the right person gets the right package at the right time. We have designed the software with “Signature Weave”,  preventing alterations to  proof of delivery. It is a highly customizable solution for your business needs and we provide support and training to help your employees ramp up easily and quickly. Our support team will work with your staff and show them how to customize fields to your business tracking needs.

Another benefit of SQBX package tracking software is that it can serve as a solution for interoffice and outbound packages as well. Our package tracking software is a great solution for you to track your packages from the time they are received up until they are delivered into the hands of the end recipient. Make your office more efficient by upgrading to the SQBX cloud.







A Host Of New Features For SQBX

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We continue to build on the great customer feedback we receive on SQBX, our package tracking software system. Our latest release adds a bunch of new features requested by our customers. You see, we're able to introduce new features into SQBX mostly free of charge. We add these features based on our customer's package tracking best business practices. If you can find a more feature rich receiving and delivery application buy it. If you can find a package tracking system that is more liberal with its licensing buy it. You'll find that our package tracking system will handle just about any situation you have in your receiving, chain of custody, and proof of delivery operations. 




MODIFYING YOUR PACKAGE TRACKING SYSTEM

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Many businesses have been using package tracking software for several years, and as the markets change, so do their tracking needs. Until recently, making any changes to existing software required downtime, new equipment, and extensive training. Cloud based package tracking software like SQBX makes changing an existing system much easier – no downtime, no new software to install, live training and support available with the click of a mouse.

    Sometimes new equipment becomes available that can shave time off your existing process, and it makes sense to modify your system. A terrific example is the recent release of mobile bar code printers, which can be belt mounted and work in conjunction with mobile hand held scanners. Instead of making trips back and forth to a printer in a stationary location, personnel can print a label on the spot and move on to their next task. These devices can be painlessly added to your system and put in use right away.

    Occasionally a business decides to share the benefits of tracking software with other areas of their operation. Once a system is in place to record a chain of custody for mail and packages, it's a simple and logical decision to start tracking company assets such as computers, furniture and machinery. Instead of a long, expensive installation and training process, cloud based software makes it possible to modify your system by placing an order over the phone for asset tracking.

    Of course, SQBX is constantly updated, and users are notified of any improvements when they sign on. Now that package tracking software is taking full advantage of the cloud, you should too!



Considering Tracking Software

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Does your organization require tracking software? There are some key factors involved with the determining the necessity of tracking software. Questions that merit consideration when assessing a need for a tracking system include:
1. Do you have time sensitive packages, materials, or processes?
2. How important is the package, data, materials and its location to your organization?
3. How costly is it when a package or document is missing?
4. Is chain of custody important to the process?
5. Do you want/need to know who is in custody of an item at any given time?
6. If an original document was lost what is the potential liability to your organization?
7. Do other members of your organization have a need to see where their item or process is at any given time or step? Example if a doctor in a hospital wanted to view where a sample was during the evaluation process.
Tracking software can have many valuable impacts to your organization. These were just a few ideas to help you consider whether or not tracking software is a necessity. Happy tracking. 






8 features that make SQBX ideal for College and University Mail Services

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  • Swiping ID Cards. Retrieve
    packages by swiping the mag strip on the student ID's. This will
    inform staff as to what packages are for that student and where they
    are located in the mail center






  • Multiple Email Notifications.
    Send email notifications automatically against a calander of
    events. Send first email 1 hour after receiving package, send
    second email notification 1 day after the first, send the third
    email notification 1 day after the second and so on..... fully
    customizable schedule






  • Cross Platform Compliant.
    SQBX has the ability to be used by MAC, PC and Linux which gives
    your university the flexability to use it any environment






  • Student Portal. A secure
    student portal can be placed on the University website where a
    student can go and look up only their own packages and see the
    status of those packages






  • Pick Up Requests. The
    various SQBX users across campus can create a pick up request at
    their desktop that will be sent to mail services to inform them that
    a package is ready for pick up. This can be used for inter- office
    mail or for tracking out bound shipments as well.






  • Student & Staff receiving.
    Receive packages for both student and staff and report against
    either classification.






  • FERPA Compliant. SQBX
    is the only system on the market that is FERPA compliant which means
    that your data is secure under
    The
    Family Educational Rights and Privacy Act






  • Sender
    Score Certified.
    Ubiquia
    is a certified sender of emails that means we are not going to spam
    the recipients with unwanted emails.





Package Tracking Software as a Managerial Tool: Reporting Functions

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Mail centers and receiving areas are always in a constant state of activity. They are a hub for inbound packages and communications and often handle outbound shipping as well. Package tracking software can assist mail room and receiving managers refine their existing processes. The reporting features in SQBX package tracking software are customizable and can enable managers to identify bottlenecks within their receiving and delivery operations. At a glance package volume reports will help your organizational leaders identify trends that will help management to accurately predict staffing needs, route requirements, and internal traffic. Seasonality impacts many different types of organizations and having data at your fingertips regarding volumes can significantly increase response times to ensure your mail center and receiving areas are operating at an optimum level all year round. Let us show you how reporting tools can give you increased perspective and insight into your daily operations. Happy Reporting and as always Happy Tracking!!





Using Tracking Software To Communicate

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Package tracking software has allowed businesses to improve in several different areas. In addition to simplifying manual receiving by using a bar code scanner to automate the process, and preventing loss by creating a searchable chain of custody for all packages received, cloud based tracking software has opened up a critical area of improvement – communications within a business and it's customers.

How much time does your business spend simply communicating information to staff and employees? It's difficult to measure, but most people can agree on “far too much”. It has to be done – a customer needs to know when their order is ready, staff needs to know when critical components arrive, etc. But these simple notification tasks can be accomplished without using valuable staff time that can be used elsewhere – the SQBX cloud based tracking system does these tasks automatically. Even more importantly, the tasks can be scheduled, so that an alert to a production manager to pick up a pallet of goods can be scheduled for 15 minutes after they arrive, allowing the receiving staff time to process everything. Similarly, an alert can be sent to a customer that their order is ready. By scheduling a delay on this alert, staff is relieved of making tedious and time consuming phone calls, a record of notifications is maintained, and the timing of these notices can be customized to your business needs.

Auto alerts are present in SQBX package tracking systems, however time savings features such as this exist in all of our products, from mail tracking to inventory software. Call us for a free demonstration of how SQBX will help your business.


Package Tracking Software: SQBX the Best Solution

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SQBX package tracking software was engineered as a cloud application. We are the cloud experts, our heads having been in the cloud since 2007. One of the key differentiators that really sets us apart from the competition is that we are cross platform and browser compliant. This means you can operate SQBX package tracking in Linux, Windows XP/2003/2008/Vista/7, and Mac iOS environments. Additionally, your organization can continue to use your internet browser of choice: Internet Explorer 8/9, Mozilla Firefox, and Google Chrome. No longer would you have to worry about losing software functionality when IT updates everyone’s' operating system or browser.

For organizations with multiple sites and campuses SQBX package tracking software is an excellent choice. Each location can track its own operations and the software allows for super user access. The super user will have complete visibility over all sites and operations and have the ability to review productivity and generate company wide reports.  

Super users and cross platform and browser compliance are just a few of the many ways that SQBX is ahead of the competition. SQBX package tracking software offers the most flexibility in the industry making it the best solution for your internal mail and receiving needs. 




Package tracking software for Mail Managers

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If you are managing a mail center and want to get a better grasp on your
package deliveries you might want to look into a package tracking
system.  There are many types of systems out there to assist in the
scanning of packages and the capturing of signatures of the recipients
upon delivery.  When deciding on what type of system is right for your
organization you must consider a few key points.   1.  How easy is the system to administer?  Your package tracking process should be more stream lined after implementing the system.  2.  How quickly can I research package information?  The system should be able to quickly locate the information that you are looking for regarding a package that is in question.  3.  What are my limitations as to where I can use the system.  Will I be tied to a single work station or will the information be available via the internet from any computer or internet capable device.  These three items are critical in making the proper decision regarding the package tracking system.  Ease of use, speed, and visibility.  SQBX inbound package tracking solution takes care of those three main concerns.  Its easy to recognize icons and intuitive layout makes for a pleasurable tracking experience.  Our cloud infrastructure enables SQBX to be the fastest system on the market.  Being that SQBX tracking system is deployed via the internet, you will have global visibility of all of your packages any where in the world from an internet enabled device.  Call us today to learn more about the power of SQBX.

Package Tracking in the Cloud

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The National Institute of Standards and Technology (NIST) defines cloud computing as “... a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction." - http://csrc.nist.gov/publications/nistpubs/800-145/SP800-145.pdf .

Here at Ubiquia we engineered SQBX our package tracking software as Software as a Service (SaaS) that resides in the cloud. Our model provides many benefits to our clients such as lightening speed searching and the ability to expand on the fly to meet your volumes without slowing down. Never again worry about a server that slows down when your business volumes pick up.

One of the advantages of our SaaS model is that we implement new application features all the time that you can choose to use or not. We want to make sure our clients always have the latest and updated version of our software. The NIST SP 800-146 notes that “Because SaaS providers implement new application features and provide the server side hardware that runs them, SaaS providers also have advantages in managing the introduction of new features while mitigating the need for consumers to upgrade their hardware systems to use the new features.” This statement is especially true here at Ubiquia, we manage everything for you which means you never have to worry about updating or upgrading your system. It happens automatically.  

When it is time to renew or review your package tracking software let us show you our beautifully laid out, easy to use SQBX package tracking software. Unlimited users and workstations per site is another benefit that is unmatched by the competition. Happy Tracking!






IT Friendly Tracking Software

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Here at Ubiquia we are IT friendly. IT departments love our package tracking software called SQBX. Why? you ask. Well, let me tell you. When you select SQBX as your package, asset, document, and/or process tracking solution there is no need for on site software installation. No one in your organization will had to install pesky plug-ins or have IT help them download software to their computer. Our application is web based, log on from just about any internet browser and you are ready to go. No fuss and no muss. That is why SQBX installation times are quicker than the competition. Another reason IT departments appreciate SQBX is that they do not have to invest in new servers or overload existing ones. We manage your site fully and little IT involvement is required. We even backup your data for you. If you are ready for a truly IT friendly tracking software check out SQBX today at www.sqbxcloud.com.  Happy Tracking!!!




WEB BASED package tracking software

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Why use a web based tracking system when my desktop version is working just fine you might ask?  There are several distinct advantages of moving your system to the cloud to manage your inbound packages.  First, with a web based solution it will be easier to deploy to more people within your organization by having them navigate to the tracking website, enter in their credentials, and begin to administer the system.  This is a very cumbersome process if you are using a desktop version.  You would have to get your IT staff involved an put the system on your internal network or intranet and as we are all aware dealing with the already overworked internal IT staff is not the easiest thing to do.  Secondly, is the data security.  On a cloud based system, your data should be backed up and archived routinely.  Not only is your data safe from loss or system crashes it should also be encrypted for additional levels of protection.  Again, this is not typically something that is easy for internal IT departments.  Finally, speed is considerably faster when working in the cloud as opposed to the desktop environment.  We here at Ubiquia would be glad to show you how SQBX cloud based tracking system can springboard your mail center into the new age of technology.




Customize and Improve.

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Why settle for a software that requires your organization to work around its' rigid structure, screens, and predetermined statuses? SQBX package tracking software offers a plethora of customizable fields that you can map to your organizational processes. The best way to improve efficiency in your internal tracking and receiving processes is to deploy a package tracking software that actually aligns with your organizational operating procedures.

You want to be able to customize statuses is a manner that is actually relevant to your terminology, locations, and operations. With SQBX you can track package contents and turn on and off the fields that matter to your organization faster than you can send an email. It is so simple, and because it is so easy to operate mail room management and administrators love SQBX package tracking software. Everyone loves flexibility. Would anyone be happy with a cell phone that was designed 10 years ago? No.   

SQBX package tracking software’s flexibility is unsurpassed, making it easy to implement as a solution to track your internal packages, documents, assets,  and it is easy to map processes and create custom receiving statuses. Isn't it time to find a system that works with you and for you instead of one you have to work around? Definitely! Happy Tracking!!



Improving Efficiency Via Process Tracking

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Process tracking can enable your organization to improve its efficiency, increase communication, and identify areas of process improvement. Many organizations are looking for a solution to help them track and time stamp the stages of their process from start to finish. Process tracking affords management the opportunity to evaluate each stage of the process and identify improvement areas. SQBX package tracking software is not just for tracking packages, we have a variety of clients who have used this flexible system to design and track stages of their internal processes and workflows.

Process tracking through SQBX provides immediate access to any status defined in your operations, for example: repair stages, manufacturing cycles, specimen stages, etc. SQBX can also maintain chain of custody for assembly kits or individual parts so that each component of an assembly can be tracked individually or as a group. Another great tool for managers is tracking workstation and personnel efficiency by time stamping the movement through stages, work areas, and employees. Once a stage is complete and your process transitions to the next step you can schedule automatic notification emails to your managers or customers, etc. Improve your internal processes, increase internal communications, and take your operations to the next level by implementing process tracking. Happy Tracking!!!


University Mail Center Qualities

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A campus mail center provides quality and cost effective mail services to the University. The main objectives are to satisfy customer needs and provide the highest level of service to the campus community. On many college campuses the mail center processes all incoming and outgoing mail for students who reside on campus, faculty, and university departments.  The mail center coordinates a variety of bulk mail projects for the University.

SQBX package tracking software is always updating to provide quality and cost effective mail services, to the many University’s we work with. The main goal of our software is to ensure your campus that its' packages are being handled efficiently by the mail center. From the time a package arrives at the campus mail room until it is received by the end recipient all movement is tracked. SQBX provides visibility university wide for the mail center to coordinate with its' customers, students, faculty, and staff.

Check out a demonstration of SQBX software today and see why it is the best quality package tracking software available today for your university mail center and will continue to be.











School is back in Session Immediate Package Tracking Software Needed?

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If your college mail room is like most other campuses there are high volumes of packages and items to be received at the beginning of each new term/'semester. Students living on campus  wait for packages to arrive and often attempt to pick up their items in the mail room. This is a busy time of year when chaos can erupt, phone lines ringing of the hook from students and other staff members looking for an item and its current whereabouts. Are you organized enough to keep up with all the different smiling faces that walk into the mail center expecting a package? Schools with a manual tracking process can have a hard time keeping up with the increased demands that the beginning of the semester brings. There are books coming in and students moving into the dorms waiting for items, as well as faculty and staff needing their materials for upcoming classes. The mail center needs to be prepared to take care of its students, faculty, and staff members.

One way to always be prepared for shifts in mail and package volumes is to critique your current process and look at improvements. SQBX package tracking software can be installed right away and will have all your important data like student information updated automatically. Colleges will now  have the capability to track and deliver packages, send students automatic email and text notifications  indicating that their package is ready to be picked up, and SQBX provides easy online access. Automating your mail room functions makes seasonal volume shifts extremely easy to accommodate with the same level of staffing. 





ROI for Higher Education

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An in-depth analysis of the many costs associated with the reception and distribution of packages and shipped items on the campus of any college, university or trade school provides a reasonably accurate number in terms of hard costs. The benefits of improved service to the institution's internal customers, faculty and staff and it's student population are more difficult to quantify. Fortunately, the hard costs can usually cover the implementation and ongoing costs of a good or excellent package tracking solution.

Hard costs will include the time involved to receive and accurately distribute the items as well as the time required for reporting, research and any time necessary to find lost items and report on them. A cloud based system or at least a network based system provides better access to the data for searches with the cloud solution offering 24/7 anywhere access that can be secured more easily than network access. The point here is accounting for the institution's IT costs to research, implement and maintain a package tracking system as a cost of the solution.

Other costs should include any seasonal labor to cover the peak levels at the beginning of school terms and the winter holiday rush. Supply costs can be significant when totaled. A small university discovered in their analysis that the paper slips placed in the student mail boxes only cost $.005 each but every minute of labor added $.10 to each one even at a low labor cost of $6.00 per hour for student assistance. A speedy one minute of writing and placing in the correct mailbox (usually exceeded by a minute) cost at least $42.00 per day for the 400 packages. This did not include receiving, delivery or student pick up. Writing the student's name and the date on their items added another $40.00+ per month.

Another institution uncovered the costs of inefficient storage and notification when the proposed cost to add more storage and additional lockers topped $46,000. An efficient system of automatic student package notification, and continued, scheduled notification in combination with a better system of labeling and storage eliminated the need for additional space and the new lockers.

To summarize; total all of the costs of the current situation with special attention to associated and future costs and when comparing the proposed package tracking solution; include implementation costs such as your IT's involvement and any continued IT requirements for an accurate ROI.

For examples and or assistance; please contact us at www.SQBXCLOUD.com or 1-602-406-1706 X115.



Does your college campus have multiple receiving areas for packages, mail, and other items?

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Does your college campus have multiple receiving areas for packages, mail, and other items? Do you often get misdirected calls and inquiries to research items that are not handled by your department?

There is a solution that can meet all of your receiving and tracking needs on campus. Many schools have multiple receiving areas: such as central receiving, mail services, student campus mail, housing services, individual dorms and many more. Often inquiries are misdirected to the wrong receiving area or department.

Recently I had the opportunity to speak with a campus postmaster who advised me that there were 3 different departments receiving packages and each had a different tracking process. When we had a chance to speak further about SQBX package tracking software it looked like the perfect solution to optimize tracking on campus as well as improve customer service levels for students, faculty, and staff. The manager I spoke with worked in the campus post office and his area only handled incoming USPS mail and packages but he said often he would receive calls from students, parents, and staff members trying to locate a FedEx or UPS  package. He said he loved the idea of having SQBX so he could easily research a package that was processed by another department. He said it would save everyone time, increase efficiency, and improve service levels. SQBX package tracking software is an excellent solution for campuses with multiple receiving areas. Give us a call to discuss benefits specific to your campus needs @ 1.800.268.6296. HAPPY TRACKING!




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